I joined the YGFS team as an Admin Assistant in August 2024. Before this role, I spent over six years in the financial services industry, where I honed my skills in various customer service support roles. My focus was on managing a wide range of customer queries, providing different levels of support, and maintaining strong relationships with both internal and external clients.
At YGFS, I am leveraging my extensive customer service experience while expanding my expertise into the insurance sector. I handle various client requests related to their insurance needs, ensuring that client relationships and profiles are well-maintained. My proficiency in Mandarin, Cantonese, and English allows me to offer enhanced support to clients from diverse language backgrounds, ultimately increasing client satisfaction.
I am passionate about the insurance industry and look forward to the opportunity to discuss your insurance needs and be a part of your insurance experience.
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Have worked with the team at YG for a while. Lynne, Yang, channel and sunny are all highly knowledgeable, been great to deal with
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mary jiang
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Professional, efficient and trustworthy team👍👍👍
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song ee kim
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Our family is so happy that we were able to get detailed and suitable insurance that fits our lifestyle from YG. We were so happy and satisfied that the detailed product explanation and kindness helped us plan our family's future.
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Harry Tsui
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Yang Gu has been my Insurance Adviser for many years. He looked after all my personal risk policies and gave advice when life evolves. When I started my own business he also helped with Business Insurance and as always dependable and professional. If you needed an independent expert in insurance give him a call.
Harry Tsui
Director HY Mortgages
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Yunmin Park
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I'm really happy that I met Yang gu. He was very kind to assist our couple in getting what we need based on our circumstances and budget, and he also gave us all the benefits and drawbacks of what is and isn't necessary. Anyone in need of financial advice or insurance should definitely check it out you will be surprised.
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Sophie Tu
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